We value your feedback!
If you've had a positive experience with MGA Insurance Services, or you have suggestions on how we can better serve you, please complete our Customer Satisfaction Survey.
"Great experience, I was prepared to spend a lot more with a local P&C broker, but this saved me a great deal!"
Niko Caparisos of Charleston, SC
"With over 30 years in the sales industry, I am exceptionally appreciative of customer service, and yours was of the highest caliber!"
Jeff Piatt of Calimesa, CA
"I spoke to the CSR twice with questions and she was EXCEPTIONAL! She knew exactly what she was talking about and how to answer my questions without hesitation. Service like this made life easier for me. Thank you!"
Michelle Ahlgren of Alexandria, MN
"Called twice. The ladies were extremely knowledgeable and pleasant to deal with. Don't normally respond to surveys. Made an exception in this case. Keep up the great work."
Christopher Eklund of Hammond, TN
"Excellent service. Received notice of renewal well in advance, auto pay set up was clear, and the ability to get renewal certificate was very easy. Made renewing my E&O a pleasure. Keep up the good work!"
Edward Kamiya of Gardena, CA
"Your rep was a great help with getting the E&O certificate completed and obtained for print-out through email. He gave us his contact info in case we ever need his help again. We appreciate him!"
"Your customer service person via phone was good, very patient and helpful. I appreciate you."
Errold Phanord of Lauderhill, FL
"I appreciate the information and the way it was presented. "
Bonnie Gaskin of Forest City, NC
"Excellent service over the phone which was my initial contact."
Carol Ann Madie of Lake Forest, CA
"It was incredibly easy. Thank you."
Kathy Brody-Tamblin of Cloverdale , CA
"Very pleased!"
Edward Kisling of Freson, CA
"Thank you! You made my day!"
Pamela Salvatore of Wethersfield, CT
"Called customer services and they were very helpful!"
Robert Durante of Parma, OH
"The enrollment process was very easy."
Pam Dugan of Harrisonville, MO
"I also called the customer service dept. and was very satisfied with the help they gave me."
Janet Boyette of Dillon, SC
"E&O product is very competitive. Thank you."
David Buttaro of Pottstown, PA
"Your reps were very good both on the telephone and via e-mail."
Deanna Kaskin of Escondido, CA
"I have referred approximately 6 other agents to your site for coverage. This is one of the few sites I haven't had problems with including my company's site. Thanks!"
Gladys Murphy of San Antonio, TX
"Very happy with the cost. The site not overly wording or confusing. Completely EASY! Thank you."
Margaret Aranguena of Winnemucca, NV
"This was a very easy process completed with the help I received by phone. It was at the end of the day but was told if I had a problem that I should call and someone would help me. I got my certificate and it made my day."
Donald Bolton of Westminster, CA
"MGA is very efficient. I have been getting my E&O from them for years. They are prompt and accurate."
Marcia Rabaiotti of Riverside, RI
"Quick and easy."
Molly Cagle of Baytown, TX
"Very easy for a new agent."
"I talked to one of your customer service reps. He was very efficient and courteous, and he immediately emailed me a "Payment Method and Address Change" form that I requested. After I faxed the form to you, I got immediate word that the form had been received and the change had been processed. Good work all around! Thanks! "
Willliam Hunter of Pasadena, CA
"Your representative left me a very detailed phone message which I appreciate. I called and spoke to a different rep who helped me on the phone and she is awesome. Thank you."
