We value your feedback!
If you've had a positive experience with Gallagher MGA, or you have suggestions on how we can better serve you, please complete our Customer Satisfaction Survey.
Louis Wislocki of Grand Rapids, MI
"Job well done!"
Garnetta Morgan of Kingsport, TN
"Thank you for being so easy!"
Cathy Chestnutt of Clarkston, WA
"Thank you for your prompt courteous service. I was immediately contacted by one of your CSRs after an online request. She listened to my problem, responded, and assisted me in a very professional manner, promptly sending me the E&O link. In only a few moments, I enrolled for coverage to prevent a lapse. She uncomplicated my Monday! Thank you!"
Laurie Henry of Diamondhead, MS
"I called and was helped by your customer service representative. We are a firm of 22 advisors and she was so good. I sent an email to the entire team saying if they ever had questions regarding E&O that they need to call her. I will look forward to renewing next year! Letting you know she is terrific."
Evan Connell of West Linn, OR
"The company was very helpful."
Herman Worsham of Sandston, VA
"Staff was professional and most helpful - would recommend to others."
Phil Collier of Bladenboro, NC
"The service was easy and user-friendly."
William Johnson of Charlotte, NC
"You were very knowledgeable and represented a true desire to make sure all the details were correct in obtaining my insurance policy. I am new to the business and you were patient and thorough in his communication. I truly appreciate his empathy and his professionalism. I would recommend you highly and continue to do business with you!"
Charles Green II of Helotes, TX
"Your CSR had an excellent customer service! I appreciate her help. Thank you."
Adriana Serena of Parker, CO
"I am a new agent. The customer service representative was very professional and kind. I give all A+."
Jung Hong of Northridge, CA
"The Service Rep was so professional and helpful! Thank you."
Susie Curington of Atlanta, GA
"Your representative did excellent work helping me with my problem . From cancellation of my former contract to completing enrollment in your company plan."
Raymond Rizzo Sr of Somerset, PA
"Thanks for your swift response to email my E&O certificate! Great to do business with your firm."
Charles Brown of Maryville, TN
"Service and functionality was outstanding!"
Ken Bell of Fort Smith, AR
"I really appreciated the time, knowledge and thought that the people that I spoke with at MGA concerning my E&O insurance coverage."
John Gocinski of Pittsburgh, PA
"I am not sure who I spoke with this morning but please thank him for me. He was quick and efficient and I did not have any time to even pause to call today but he made it very easy. Excellent service. Thank you."
Kelli Tremblay of Concord, NC
"Great service, friendly people. Very happy with your company."
Jeffrey Esser of Oak Creek, WI
"I was very satisfied doing business with you! Thanks."
Brian Dennis of Beverly Hills, CA
"Your representative was very helpful. He saved me a lot of money. Someone should award him a plaque or trophy for "Outstanding Service." I will be referring all licensed agents to MGA."
Alvin Higa of San Diego, CA
"The follow up call was professionally handled, quick and painless."
Brian Weinberg of McKinney, TX
"When I called your office, your staff was extremely courteous, professional and prompt with all questions. A rare characteristic these days for businesses."
"The person that called was very courteous and professional."
Alfred Coppola of Derry, NH
"It was very simple to follow and also very quick to apply."
Sheila Noble of McKinney, TX
"The gentleman who helped me over the phone was very courteous and patient!! Didn't get his name but he should be acknowledged for the great job he did."
Tim Heinemann of Grover, MO