We value your feedback!
If you've had a positive experience with MGA Insurance Services, or you have suggestions on how we can better serve you, please complete our Customer Satisfaction Survey.
"I appreciated the CSR's help in taking my payment and then I called back about getting into the site to print my certificate and the gentlemen I talked with helped me with that. Then, he emailed me a copy! I was very impressed with that service…"
Janice Nickerson of Fort Mill, SC
"I got what I need in a few minutes. Excellent!"
Jesus Chao-Alonso of San Jose, CA
"Very easy website! Made it so simple. :)"
Darcy Neils of Rancho Santa Fe, CA
"You CSR is very knowledgeable and friendly. Went above and beyond."
Lynn Williams of Burlington, KY
"Your representative left me a very detailed phone message which I appreciate. I called and spoke to a different rep who helped me on the phone and she is awesome. Thank you."
"The rep that answered the phone was very professional and had great customer service skills. Overall, she was very friendly and because of that I purchased my E&O through you."
Melissa Lumbreras of San Antonio, TX
"I appreciate how helpful your CSR she was! Thank you so much. This was a painless process. Quick and efficient. She was very helpful!"
Kathryn Lamphier of Hayward, CA
Tracy Ludeman of Kansas City, KS
"Called customer services and they were very helpful!"
Robert Durante of Parma, OH
"I have worked mostly through the chat option. Everyone that I have worked with has been a great help. I handle all the E&O certs here in our office so I stay busy making sure everything is updated and they have always been terrific in helping me when I needed it. Kudos to you all!"
Carol Davis of Knoxville, TN
"Best prices I've ever seen for E&O!!! Thanks."
Tim Reynolds of Clearwater, FL
"Service and functionality was outstanding!"
Ken Bell of Fort Smith, AR
"Thank you for being so easy!"
Cathy Chestnutt of Clarkston, WA
"I am not sure who I spoke with this morning but please thank him for me. He was quick and efficient and I did not have any time to even pause to call today but he made it very easy. Excellent service. Thank you."
Kelli Tremblay of Concord, NC
"Easy to enroll online and my phone call to ask a question was handled quite professionally."
Donald Jaclin of Plainview, NY
"As you can see from the answers I gave on your questionaire I'm extremely pleased with your agency. Everything was taken care of in a very professional way. Thank you."
Jerry Garabedian of Fresno, CA
"When I called your office, your staff was extremely courteous, professional and prompt with all questions. A rare characteristic these days for businesses."
"This site was awesome! I will recommend you to everyone."
James Hendon of Los Angeles, CA
"I was assisted very quickly... I would definitely recommend your services to others."
Tim Finefrock of Reston, VA
"I've been looking for E&O and your website was the best one I've seen and the easiest to use. "
Thomas Jones of Corona, CA
"Outstanding experience. Exceptional service. Warm and very polite. I would strongly recommend your firm to others. Thank you."
Joseph Kerr of Bristol, VA
"MGA is very efficient. I have been getting my E&O from them for years. They are prompt and accurate."
Marcia Rabaiotti of Riverside, RI
"You application process is so much easier than my current provider's. With them I had to complete a 5 page application every year, then wait as much as 45 days before they got back to me with a quote. Thank you for making this so easy."
David Johnson of Stone Mountain, GA
"Prompt attention, prompt answer.... no problems here. Good job."
Gail Rowell of Braselton, GA
"Although, your website handled my service call completely, this time. I want to say, when I have had to call in at the last minute for assistance, your representative has been there for me and handled the service I needed professionally and with courtesy. She is a great asset for you."
George Bailey of Tucker, GA