We value your feedback!
If you've had a positive experience with MGA Insurance Services, or you have suggestions on how we can better serve you, please complete our Customer Satisfaction Survey.
"Service has always been excellent!"
Stanley Plotkin of Baltimore, MD
"Your representative was very helpful. He saved me a lot of money. Someone should award him a plaque or trophy for "Outstanding Service." I will be referring all licensed agents to MGA."
Alvin Higa of San Diego, CA
"Your agent could not have been nicer. He went far above excellent to help me out."
Barbara Davis of Lexington, SC
"The customer service representative was outstanding in all respects! She was exceptional at explaining the E&O program and providing concise, accurate and helpful information to assist in my decision. She is obviously well-trained, knowledgeable and skilled at what she does. However, her friendly, courteous and outgoing personality made my experience truly enjoyable, especially considering she is a Philly girl! ;-)"
Kevin Marsar of Safety Harbor, FL
"My call was taken this morning promptly by your customer service representative. She was friendly and helpful! While she explained they were a call center and did not require direct contact through her to complete the process, she offered to email the application and answer any additional questions. She was great to work with! Thank you!"
Sarah Sanders of West Bloomfield, MI
"Rep was very accomodating and make the experience painless."
"Your representative did excellent work helping me with my problem . From cancellation of my former contract to completing enrollment in your company plan."
Raymond Rizzo Sr of Somerset, PA
"Good service. Website is user-friendly and easy to use. Keep up the good job."
Usha Christi of Orange, CA
"Your CSR was a big help to me!!"
Rodney Daniels of Mesa, AZ
"I would like to praise the professional, courteous, efficient and friendly manner in which your customer service representative treated my situation. She was the reason that allowed me to get through the renewal process. I hope that she is recognized for her effort."
Lourdes Capo-Velez of San Juan, PR
"The Service Rep was so professional and helpful! Thank you."
Susie Curington of Atlanta, GA
"In talking to your reps, I found that they were very helpful."
Larry Rivero of Lakewood, CO
"Thank you for your prompt courteous service. I was immediately contacted by one of your CSRs after an online request. She listened to my problem, responded, and assisted me in a very professional manner, promptly sending me the E&O link. In only a few moments, I enrolled for coverage to prevent a lapse. She uncomplicated my Monday! Thank you!"
Laurie Henry of Diamondhead, MS
"I appreciated the CSR's help in taking my payment and then I called back about getting into the site to print my certificate and the gentlemen I talked with helped me with that. Then, he emailed me a copy! I was very impressed with that service…"
Janice Nickerson of Fort Mill, SC
"I will recommend MGA to other agents."
Yvonne Deuell of Richmond, TX
"Outstanding experience. Exceptional service. Warm and very polite. I would strongly recommend your firm to others. Thank you."
Joseph Kerr of Bristol, VA
"Both representatives were very helpful and responded very quickly. They were both very polite and knowledgeable."
Michael Goodman of Goffstown, NH
"You guys/ladies are the best ever!!! :)"
Garnetta Morgan of Kingsport, TN
"Your representative left me a very detailed phone message which I appreciate. I called and spoke to a different rep who helped me on the phone and she is awesome. Thank you."
"I have used MGA in the past, the service and staff are top notch! Keep up the great work!"
"Thanks for accepting my application."
Iris Brookins of Dunedin, FL
"Applying for E & O through the website was a very quick and simple process. Thank you! ."
Teresa Choate of Harrison, AR
"Great experience, I was prepared to spend a lot more with a local P&C broker, but this saved me a great deal!"
Niko Caparisos of Charleston, SC
"Excellent service, value & coverage."
Gordon McLain of Belleair, FL
"The CSR was very kind and helped me get what I needed quickly. Thank you."
Robert Norton of Santa Clara, UT